FAQ

Common questions about Rozaik pieces

Answers about handcrafted mosaic work, marble furniture, custom sizing, order review, shipping, availability, and care.

Questions

Frequently Asked Questions

Are Rozaik pieces handcrafted?

Yes. Every Rozaik creation is shaped by skilled artisans in our atelier, combining hand-cut marble mosaic compositions with precise stone cutting and artisanal edge finishing.

What natural stones do you work with?

We work with authentic natural stones including beige and silver travertine, Carrara marble, Nero Marquina, Verde Alpi, Rosso Levanto, and natural onyx. We never use artificial substitutes or printed stone patterns.

Can I request custom dimensions or a bespoke design?

Yes. Bespoke commissions are a core pillar of Rozaik. We can tailor dimensions, stone selection, edge profiles, and mosaic compositions to fit your interior architecture.

How does the order review process work?

After selecting a piece or submitting a custom request, our team reviews material availability, technical feasibility, delivery logistics, and final pricing before confirming the order.

How are heavy marble tables and mosaics shipped?

All stone furniture and mosaic artworks are protected inside bespoke reinforced timber crates. Deliveries in Lebanon and Dubai include optional white-glove placement.

How should I clean and protect natural stone surfaces?

Clean with a soft microfiber cloth and a mild pH-neutral stone cleaner. Avoid acidic substances (citrus, vinegar, harsh detergents) and clean liquid spills promptly.

What are typical lead times for made-to-order pieces?

Pieces in active production typically dispatch within 3 to 6 weeks. Bespoke commissions with special quarry selections depend on complexity and are confirmed during order review.

Where can I view Rozaik pieces in person?

Our main showroom and workshop are located in Chtaura, Lebanon. Private consultations and material sample viewings can be scheduled via WhatsApp or email.

Next Step

Have a specific project question?

Rozaik can review product specifications, custom requests, and shipping coordination before final order completion.

Contact Rozaik